Frequently Asked Questions About Mediation

What is mediation?

Mediation is a confidential, voluntary dispute resolution process. The mediator, who is neutral, guides the parties toward their own solution. The mediator helps everyone define the issues clearly, understand the other’s position, and brainstorm possibilities for resolution.

Where do you hold mediations?

I mediate at Upper Kirby Mediation Center, 2310 Richton St B, Houston, Texas 77098. I am also available to travel to an agreed upon location, such as one of the lawyer’s offices, or other office space.

What types of cases do you mediate?

I mediate all non-family civil matters. These matters are typically pending in state or federal court, although I also mediate disputes that are not yet in court or arbitration. My experience mediating includes personal injury, premises liability, breach of contract, business divorces, insurance coverage, labor & employment, intellectual property, construction, and real estate disputes.

When do you mediate?

I offer full and half-day mediations; typically, these are scheduled Monday through Friday. A morning mediation begins at 9 a.m. and ends at 1 p.m.; the afternoon session begins at 1 p.m. and ends at 5 p.m. If you require a weekend or evening session, please contact me at 713.800.8440 or by email at heather@mcfarlanemediations.com.

What type of training have you had as a mediator?

I completed my 40-hour civil mediation training in February 2010, and immediately began mediating cases. In June 2019, I earned an additional 40-hours of advanced training from Harvard Law School, when I was chosen for “Advanced Mediation Training: Mediating Complex Disputes.”

Since 2010, I have regularly attended conferences and training focused on mediation. I am a member of the Alternative Dispute Resolution (ADR) Sections of both the Houston and American Bar Association. I frequently teach mediation courses.

Do you provide meals?

Mediation should be as comfortable as possible. I provide snacks and drinks for all mediations, and lunch for full-day mediations.